Terms of Service

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Mediator and disputes

After contacting customer service and in the absence of a satisfactory response or in the absence of a response within 1 month, the customer can contact the Tourism and Travel Mediator free of charge, whose contact details and referral procedures are available on their website. : www.mtv.travel  or at the address : MTV - BP 80303 - 75823 Paris Cedex 17.

In the event of a dispute, the customer can file a complaint with the online consumer dispute resolution service of the European Commission at the following address : https://ec.europa.eu/consumers/odr/main/index.cfm?

Right to retract

Pursuant to article L221-28 of the Consumer Code, the customer will not be able to benefit from the 14-day withdrawal period.

Hotel proche Sacré Coeur Paris